Frequently Asked Questions
ποΈ Orders & Shopping
How do I place an order?Β Browse our store, add your favorites to the cart, and check out! It's that easy! You'll receive a confirmation email once your order is placed.
Can I modify or cancel my order after placing it?Β We move fast! Reach out to us at gcatoure@gmail.com as soon as possible and we'll do our best to help before your order ships.
π¦ Shipping
Where do you ship to?Β We ship globally! Shipping options and rates will be calculated at checkout based on your location.
How long does shipping take?Β Delivery times vary by location and shipping method selected at checkout. You'll receive a tracking number once your order is on its way.
How do I track my order?Β Once your order ships, you'll get a tracking email. You can use that link to follow your package every step of the way.
β©οΈ Returns & Exchanges
What is your return policy?Β We want you to love what you ordered. If something isn't right, contact us at gcatoure@gmail.com within 14 days of receiving your order and we'll work it out.
Can I exchange an item?Β Yes! Get in touch with us and we'll guide you through the exchange process.
π Products
How do I find the right size?Β Each product page includes sizing details. When in doubt, size up, or reach out and we'll help you decide.
Are your products true to color?Β We do our best to represent colors accurately, but slight variations may occur due to screen settings.
π³ Payments
What payment methods do you accept?Β We accept all major credit cards, Shop Pay, and other payment options available at checkout.
Is my payment information secure?Β Absolutely. All transactions are encrypted and processed securely through Shopify's payment system.
π¬ Contact
How can I get in touch?Β Email us at gcatoure@gmail.com; a real human will get back to you as soon as possible. We love hearing from you!